Refund policy

At GRLAURA, we are committed to providing you with high-quality fashion and accessories. We strive to ensure your satisfaction with every order. However, please review our refund/return policy to ensure your understanding of the process before making a purchase.

Refund and Cancellation Policy:

Once an order has been placed, it cannot be modified after 24 hours. Please ensure that all information is correct before completing your purchase.

All items purchased are FINAL.

Due to the nature of all products, there are no refunds.  In the event of an error on our end, we can offer an exchange for products on our website or a store credit.

Shipping fees are nonrefundable.

Limitation of Liability:

GRLAURA is not responsible for lost, damaged, or delayed shipments caused by the shipping carrier, including UPS and USPS. Once an order has been shipped, it is the customer’s responsibility to track and manage the delivery. We are not liable for any damages that occur during the shipping process, including delays, lost packages, or packages left unattended at the delivery address.

Contact Information:

For additional assistance or any questions regarding this policy, please contact us at thegrlaura@gmail.com